Frequently Asked QuestionsTechnical FAQ Questions about performance, infrastructure, features, and technical capabilities. Infrastructure What server locations are available?How is server location determined?What hardware runs my server?Is there DDoS protection? Performance Why is my server lagging?How do I improve server performance?What's the uptime guarantee?How do I check server performance? Files & Storage What is the file upload limit?Can I access my server via FTP/SFTP?What archive formats are supported?How does the file editor work? Features Is there an API available?Can I schedule automatic restarts?Do you support modded servers?Can I install custom server software? Backups & Data How often should I backup?Are backups stored offsite?How long is data retained after cancellation? Security Is my server secure?Can other users access my server files?How do I report a security issue?Server FAQCommon questions about server managementPlatform FeaturesEverything Plex Host offers for game server hosting