Backup Management

Learn how to manage your backups effectively: download them, lock important ones, delete old ones, and work within your plan limits.

Backup Limits

Each plan includes a set number of backup slots:

Viewing Your Usage

At the top of the Backups page, you'll see:

Backups: 3 / 5 used

This shows how many slots you've used out of your total.

When You Reach the Limit

If you've used all backup slots:

1. The Create Backup button is disabled
2. You must delete a backup to create a new one
3. Or upgrade your plan for more slots

Downloading Backups

Download backups to your computer for local storage or migration.

How to Download

1. Find the backup you want to download
2. Click the Download button
3. The backup file downloads to your computer

Download Format

Backups download as compressed archives (.tar.gz or .zip). You can:

• Store them on your computer or cloud storage
• Extract them to view contents
• Upload to another server

Why Download?

• Offsite storage - Extra protection beyond our servers
• Migration - Move to another hosting provider
• Local testing - Test changes locally before applying
• Archiving - Long-term storage beyond slot limits

Locking Backups

Lock important backups to prevent accidental deletion.

How to Lock

1. Find the backup you want to protect
2. Click the Lock icon (🔒)
3. The backup is now protected

How to Unlock

1. Find the locked backup
2. Click the Unlock icon
3. Confirm you want to unlock
4. The backup can now be deleted

Why Lock Backups?

• Milestone protection - Important saves
• Known-good states - Working configurations
• Pre-update snapshots - Before risky changes

Deleting Backups

Remove old or unnecessary backups to free up slots.

How to Delete

1. Find the backup to delete
2. Click the Delete button
3. Confirm the deletion

Cannot Delete?

If deletion fails:

1. Check if locked - Unlock the backup first
2. Processing - Wait for ongoing operations
3. Permissions - Need Write or Admin access

What to Delete

When making room for new backups, consider deleting:

• Old backups superseded by newer ones
• Backups from before major changes
• Temporary or test backups
• Backups you've already downloaded

What to Keep

Always keep:

• Most recent stable backup
• Backups from important milestones
• Pre-update backups until updates are confirmed working
• Any locked backups

Backup Strategy

Recommended Approach

1. Lock one "golden" backup of a known-good state
2. Regular backups before changes
3. Download important backups for offsite storage
4. Rotate old backups when creating new ones

Example Rotation

With 5 backup slots:

For Limited Slots

If you have few backup slots:

1. Download backups before deleting
2. Keep only the most critical online
3. Consider upgrading for more slots

Troubleshooting

No Download Button

• Backup may still be processing
• Check your permissions (need Write or Admin)
• Refresh the page

Download Failed

1. Check your internet connection
2. Try again - temporary issue
3. Backup file may be very large - be patient

Cannot Delete Locked Backup

1. Click Unlock first
2. Confirm the unlock
3. Then delete

Storage Issues

If you're having storage issues:

1. Download and delete old backups
2. Check your plan limits
3. Contact support if problems persist

Upgrading for More Backups

Need more backup slots?

1. Go to Billing
2. View plan options
3. Upgrade to a higher tier
4. More backup slots are immediately available

Higher plans include:

• More backup slots
• More storage space
• Additional features